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Beware of priceline.com

We have friends from Italy visiting. We helped them make hotel reservations in Florida, not realizing at the time that a hurricane would be arriving when they were there.

We attempted to get a cancellation and refund from Priceline.com for one night they were to spend in Daytona Beach. Priceline refuses to cancel and refund even though the government has asked that people not enter the area. In fact they are evacuating.

Another reservation was made on cheaptickets.com and they immediately agreed to cancel and refund.

So, beware of Priceline, even their “insurance” will not cover such an event.