Two Way Radio Directory - Blog

Ok, Suncom’s support of wireless email is pretty poor.

1.
I can send an email from my phone using MMS, but not email.

Replying to this email has not resulted in a message being delivered to my
phone.

This is bad. Most people receiving an email assume they can reply to it.

2. The Suncom web site says:

+++++++++++++++++
Want to send Internet email directly to a SunCom phone?

It’s simple! Address the message using the recipient’s SunCom phone number
and add “@tms.suncom.com” to the end. For example, if the phone number is
(843) 555-6543, then the e-mail address is 8435556543@tms.suncom.com.

As is the case with any e-mail message delivered via the internet,
indeterminate delays that are beyond SunCom’s control may occur.
+++++++++++++++++

I have used this emaill address format, but the email I sent has not been
delivered to my phone several minutes later.

3. I sent a message by entering it at Suncom’s web site and it was delivered
to my phone very quickly.

So, if email is important to me, and Suncom does not provide it, why
shouldn’t I switch to Verizon?

Before being switched from AT&T to Suncom I could send and receive email on
my phone using the text msg feature.

It seems to me that Suncom is not providing basic services that others have
been providing.

To me, this doesn’t fit with their “Truth in Wireless” claim. I thought I
was getting up to date services, but apparently I am not.